Atlanta Black Chambers Leadership

Wendy Taylor

Community Services Chair
CEO, Faith & Steam LLC

I am a customer service professional with over 20 years of serving the public. 

I help businesses by offering excellent customer service to clients by projecting a good company image and resolving customer complaints to promote customer loyalty. Over 3 years of administrative experience utilizing Excel and Word to generate reports. In one month I completed the Georgia Institute of Technology Logistics Education And Pathways (LEAP) program consisting of 4 courses supply.

Fun facts about her.
She loves to dance.

What is her role within the Atlanta Black Chambers, and what led her to become involved in this organization?
She joined ABC to learn more about starting a business.

How does her mission align with the Atlanta Black Chambers works to support Black-owned businesses in the Atlanta area?
It encourages youth to use their critical thinking skills to learn about STEM, to prepare for careers of the future and to become innovators. We encourage students to become entrepreneurs so they can employ others and give back to the community.

What are some of the key challenges facing Black-owned businesses in the current economic and social climate, and as an exemplary leader of the Atlanta Black Chambers, how she addresses these challenges?

Access to capital is the number one challenge most black entrepreneurs encounter. Knowledge of resources and lack of opporuntiy to scale. Most black businesses only have 1 employee.

She shares her resources. Also, she tells people about how excellent our webinars are, invites them to Tuesday Talks and tells them about how the chamber collaborates with other organizations. Knowledge is power.

 

Her three success stories or achievements via her contributions to the Atlanta Black Chambers.

She has formed a relationship with Newton County Commissioner Alana Sanders and invited her to several ABC events where she met many high level officials. Also, she introduced her to RICE and she took a tour. She told her about the ABC Foundation through which she connected with the Southern Roundtable. She has gained valuable strategies and knowedge of programs.

She learned about Operation Hope through the ABC. Her local chapter of Delta Sigma Theta utilized Linden Jackson as a presenter for a webinar. Operation Hope is now a partner. She shared with the leader of the Economic Empowerment Committee that she took an 8 week entrepreneur course and she just completed the same course.

She attended a meeting at Derek Automotive and spoke about the benefits of Retro University at a Newton County Ministers Union meeting. In May or June they will be taking a tour of the showroom to learn more about the program.

What are her goals for the future of the Atlanta Black Chambers, and how does she envision the organization evolving to meet the needs of its members and the wider community?

I would like to see the Chamber have more First Friday meetings. I think the content is excellent and gives the member a change to get to know each other and network.

I would like to see the chamber give out grants to businesses to help them scale.

I think the chamber should continue to create infinity groups like South Metro. The Atlanta traffic is a deterant to people living outsie the metro like me on the East side. The members of the groups can encourage entrepreneurship in their commuity.

Life’s Motto / Powerful Quote.
I can do all things through Christ who strengthens me.